In case you are not satisfied with your purchase, you have 14 days from the date you received the order to return the products. Here’s how:
To request a return for an order, send us an email, [email protected] ( Monday – Friday 09:00 – 18:00 / Saturday 09:00 – 13:00)
Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
Once your package reaches to us, please allow 3 to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation email.
For further information on the conditions for exercising your right to return, please call us 0039 351 551 7246 or send us an email: [email protected] ( Monday – Friday 09:00 – 18:00 / Saturday 09:00 – 13:00)